Overview of the Platform for Administrators and Managers

Created by Andrew Kemp, Modified on Thu, 28 May at 4:09 PM by Andrew Kemp

This article provides administrators and managers with a complete overview of what this LMS platform offers, including the tools available to manage learners, courses, and reporting.

TIP — Administrators have full platform access. Managers typically have access to their assigned teams and reports only. Contact your platform owner if you need elevated permissions.

What Can Administrators Do?

Create, edit, publish, and archive courses
Enrol and manage learners individually or in bulk
Create and manage teams or departments
Assign courses to individuals or groups
View and export detailed progress and completion reports
Configure platform settings, branding, and integrations
Manage user roles and permissions
Create certificates and set compliance deadlines

What Can Managers Do?

View progress and completion reports for their assigned team
Assign courses to team members (if permitted)
Send reminders to learners with incomplete training
Export team reports for compliance or line management purposes

Key Areas of the Admin Interface

Dashboard — An at-a-glance view of platform activity, enrolments, and completion rates.
Course Management — Build and manage all course content, modules, and assessments.
Users & Teams — Add, edit, and organise learners and managers.
Reports — Monitor activity, completions, and compliance across the organisation.
Settings — Configure platform preferences, branding, notifications, and integrations.

Screenshot placeholder: Admin dashboard overview

NOTE — If you are new to the admin role, we recommend starting with the Getting Started section in this help centre, which covers account setup and dashboard navigation.