"I’m new to Food Compliance HQ. Where do I start? How do I find my courses and manage my learning?"
This guide provides a comprehensive overview of Food Compliance HQ’s main features to make your onboarding experience as smooth as possible. Whether it’s accessing your dashboard, finding your assigned courses, or tracking your progress, we’ve got you covered.
Key Sections of the Platform
My Dashboard
Purpose: Your personalised hub to view scheduled training, in-progress courses, and your overall progress.
How to Access: Log in to Food Compliance HQ and click My Dashboard from the top navigation menu.
Key Features
Scheduled Training Tab: View all your assigned courses, whether scheduled or in-progress.
Progress Overview: Track how many courses you’ve started, completed, and the time spent.
Feedback and Ratings: Review the feedback you have provided for courses you have complete.
Event log: View your login history to the training platform.
My Learning
Purpose: The main area for all in-progress and bookmarked courses, as well as assignments.
How to Access: Click My Learning from the top navigation menu or the side menu under My Dashboard.
Key Features
In-Progress: Resume any courses you’ve already started.
My Assignments: Find courses assigned by a manager or self-assigned.
My Bookmarked Courses: Quickly access saved courses for later.
My Reading List: Access resources you’ve saved during a course for future reading.
⚠️ Ensure you’re using the correct account to access all assigned courses.
Course Library
Purpose: Browse the entire catalogue of available courses, filter by category, and enrol in new courses.
How to Access: Click Course Library from the top navigation menu.
Key Features:
Use filters to find courses by category, sector, or role.
Courses already enrolled will display the ENROLLED tag.
Resume in-progress courses directly from the library by clicking the green arrow.
✅ You can bookmark interesting courses for later by clicking the bookmark icon on the course card.
My Achievements
Purpose: Access all your certificates, including uploaded external ones.
How to Access: Click My Achievements from the top navigation menu.
Key Features
Download or print platform-generated certificates.
Upload external certificates for a consolidated record.
Schedule courses for future participation.
✅ You can upload external certificates in PDF, JPEG, or PNG format with a maximum size of 2MB.
My Account
Purpose: Manage your personal details, preferences, and payment information.
How to Access: Click My Account from the top navigation menu.
Key Features
Update login and security settings.
Set notification preferences.
Manage accessibility options.
⚠️ Keep your profile updated to ensure accurate records and notifications.
Links to Key Areas
Tips for First-Time Users
Use the search bar at the top of the page to quickly locate courses or resources.
Familiarise yourself with the side menu, which dynamically updates based on your current location on the platform.
Bookmark courses and resources to revisit later.