Skip to main content
All CollectionsLearners
Navigating a Course: A Step-by-Step Guide
Navigating a Course: A Step-by-Step Guide

This guide will take you through every step of navigating and completing a course on Food Compliance HQ.

Updated over a month ago

How do I navigate through a course? What accessibility features are available?

Welcome to your course! Whether you’re accessing an interactive slide deck, taking assessments, or reviewing feedback, this guide ensures you make the most out of your learning experience.

Starting the Course

  • Access the Course Landing Page

    • Locate your course in your dashboard or course library.

    • Click the "Start Course" button to enrol and begin.

Launch a course from the Course Library

  • Course Entry Options

    • If you’re resuming a previously started course, you’ll see the options:

      • Resume Course: Takes you back to your last-viewed slide.

      • Restart from the Beginning: Starts the course from the first slide.

Resume a course or start from the beginning


Navigating Slides

The course content is presented in a slide deck format. Here’s how to navigate:

  • Moving Between Slides

    • Use the Prev and Next buttons at the bottom of the slide to move forward or backward.

Navigate with ease through the course

  • Contents Tray

    • Open the Contents Tray from the left-hand side to view the curriculum structure (modules and sections).

    • Navigation is linear; you can revisit previous slides but cannot skip ahead to uncompleted sections.

Click the button to expand and display the Contents Tray

The Contents Tray in open state

Accessibility Controls

  • Adjust text size and tray width using the context menu.

  • Enable or disable voiceover narration, which will read slide text aloud. Your preferences are saved for future sessions.

Context menu for accessibility features

Explore the different customisation tools available in a course to enhance your learning experience.

Take a short tour of our Course Navigation video


Types of Slides

  • Text and Image Slides

    • Feature readable text alongside images, with optional voiceover narration.

  • Video Slides

    • Include playback controls to pause, rewind, or skip 15 seconds.

  • Interactive Elements

    • Some slides contain glossary terms (e.g., "anaphylaxis") that can be hovered over for definitions.

Hover your cursor over a glossary term to display definition


Assessments and Progress Tracking

  • Assessment Types

    • Courses include assessments between or after modules. These might include:

      • Single-choice questions

      • Multiple-choice questions

      • Image-based selections

      • Drag-and-drop statements or labels

      • Audio matching

    An example of a single-choice question

  • Progress Tracking

    • Your course progress is displayed in a progress bar accompanied by a percentage.

    • Progress is saved automatically, allowing you to resume at the exact point you left off, even after loss of internet or device shutdown.

  • Results and Feedback

    • If you score less than the required pass mark on an assessment, simply review the course material and retake the assessment (you have unlimited retries).

    • After successfully completing the course assessment, be asked to complete a short feedback questionnaire.

Access your certificate after providing feedback


Completing the Course

  1. Feedback and Reflection

    • Provide feedback on the course before proceeding.

      Answer 6 short questions as part of our feedback collection

  2. Certificate Generation

    • Upon successful completion, your digital certificate will be automatically added to your account.

  3. "Where Next?" Screen

    • Plan your next steps with options to:

      • Preview, download, or share your certificate.

      • Continue to another suggested course.


Troubleshooting and Support

  • Course Not Resuming Properly?

    • Ensure you have a stable internet connection.

    • Restart the course or reach out to support if progress isn’t saving.


By following this guide, you’ll navigate courses with ease and get the most out of your learning experience on Food Compliance HQ. For further assistance, reach out via the support section in your dashboard.

Did this answer your question?